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To help keep you safe from coronavirus (COVID-19), telephone, telemedicine, and patient portal messaging is available. Learn more.

Welcome to Prompt Family Care


Please note our office hours are temporarily changing. Our new hours are Monday-Thursday 9 a.m. until 4 p.m. We’re closed from 12-1 p.m. for lunch. We’re open Friday 9 a.m. until 1 p.m.

Please notify us in advance of your appointment if you’re sick or have been exposed to anyone with Coronavirus so we can prepare for your arrival.

Thank you for visiting Prompt Family Care. We provide complete healthcare for adolescent and adult patients, including treatment of acute illnesses and chronic conditions, wellness exams, and patient education. Appointments and same-day sick visits available.

Medical care is provided by our nurse practitioner Tina Hall, NP with medical oversight by board-certified family medicine physician James Schindler, MD. Our office is affiliated with Morristown-Hamblen Healthcare System and is a proud member of Covenant Health.

This facility complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Click here to learn more.

Services Quick Links

Prompt Family Care provides complete care for your family, including:

  • Treatment of acute illnesses
  • Management of chronic health conditions
  • Wellness exams
  • Patient education on wellness and disease prevention

Click here for a complete list of our primary care services.

Patient Resources

At Prompt Family Care, our patients deserve excellent care. That’s why we pledge to put our patients first every day, and strive for excellence in everything we do.

Accepted Insurances
Patient Information
Patient Portal
Office Location

Not a patient? We want to be your primary care team. Call (423) 581-1479 to make an appointment.

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Great Health Starts With
Excellent Primary Care

Learn more about our complete primary care services.

Prompt Family Care News

  • Telephone, Telehealth, and Patient Portal Messaging Available During COVID-19

    To ensure the health and safety of our patients and staff from the risk of coronavirus (COVID-19), whenever possible, we’re recommending telephone, telehealth ( and direct messaging with your providers via MyCovenantHealth. This service is for established AND new patients. Here are some frequently asked questions and answers about these types of visits: How are 

Read more stories on the Prompt Family Care blog .